Guarantees Product Excellence Guarantee means that every product you buy from us must be free of defects or you may return it immediately for replacement, exchange or refund.   Customer Satisfaction Guarantee - if for any reason you are not satisfied with any of our products; you may return it within five days after delivery date, in its original container for a full refund.   All refunds and replacements will be expedited in the speediest manner possible.  Be advised that postage/handling/ insurance, along with manufacture's charges must be included in each transaction as per item submitted.